“Civinity” has a new customer service and emergency hotline: 2500 1599!

2026.05.11

“Civinity” has a new customer service and emergency hotline: 2500 1599!

For customers’ convenience, the “Civinity” group companies—“Civinity Mājas” and “Civinity Mājas Jūrmala”—have established a single phone number for contacting customer support specialists and reporting emergencies 24/7. In addition, calls to the new number can also be made from abroad!

Phone No. (+371) 2500 1599 operating hours:

  • Customer support service: weekdays from 8:00 AM to 6:00 PM;
  • Emergency service: 24/7.

The unified information and emergency service phone number is already available for use, while calls to the previously used phone number—8000 1599—will be forwarded during the transition period until it is deactivated (December 1, 2026).

The cost of the call is determined by the caller’s telephone operator and the selected telecommunications service plan.